Terms & Conditions

1 Acceptance of Terms

By accessing, browsing, registering with, or otherwise using the ba99bd platform in any capacity — whether through a web browser, mobile application, or any other means of access — you unconditionally accept and agree to be legally bound by these Terms & Conditions, along with any additional policies and guidelines incorporated herein by reference, including but not limited to the ba99bd Privacy Policy and Responsible Gaming Policy.

These Terms apply to all users of ba99bd, including visitors who browse the platform without registering, registered account holders, and any person who places a bet or engages with any game or service offered by ba99bd. If you are accessing ba99bd on behalf of another person or a legal entity, you represent and warrant that you have the authority to bind that person or entity to these Terms.

ba99bd reserves the right to modify, update, or replace any part of these Terms at any time. We will endeavour to provide reasonable notice of material changes through prominent notices on the platform or via email communication to registered users. Your continued use of the platform following the posting of changes will be deemed your acceptance of those changes.

2 Eligibility & Age Verification

Access to and use of ba99bd is strictly limited to individuals who satisfy all of the following eligibility criteria:

• You must be at least 18 years of age. ba99bd operates a strict 18+ policy with no exceptions. Gambling by persons under the age of 18 is prohibited on this platform.
• You must be a natural person. Corporations, partnerships, and other legal entities may not hold user accounts.
• You must not be subject to any self-exclusion agreement, whether self-imposed through ba99bd's responsible gaming tools or imposed by a third-party gambling management service.
• You must have the legal capacity to enter into a binding contract under the laws applicable in your jurisdiction.
• You must not be acting as an agent for, or on behalf of, any third party in connection with gambling activity on this platform.

ba99bd operates a mandatory age and identity verification process. When requested, users must provide valid government-issued identification, proof of address, and any other documentation deemed necessary to confirm eligibility. Failure to provide satisfactory verification documents within a reasonable timeframe may result in account suspension or permanent closure, and any pending withdrawals may be held until verification is complete.

ba99bd uses automated and manual checks to detect underage usage. Any account found to have been registered by a person under the age of 18 will be immediately closed, all associated winnings will be forfeited, and deposits will be returned to the payment method used, subject to verification of the source of funds.

3 Account Registration

To access the full range of ba99bd services, including placing bets and accessing live casino games, you must complete the account registration process. By registering, you represent and warrant that:

• All information provided during registration is accurate, complete, truthful, and up to date.
• You are registering only one account. ba99bd permits one account per person, per household, per device, and per IP address. Duplicate accounts are subject to immediate closure and forfeiture of associated balances.
• You will maintain the confidentiality of your account credentials, including your username and password, and will not share them with any third party.
• You will notify ba99bd immediately at [email protected] if you become aware of any unauthorised access to or use of your account.
• You accept sole responsibility for all activity conducted through your account, whether or not authorised by you.

ba99bd reserves the right to decline any registration application at its sole discretion and without being required to provide a reason. Accounts that are found to contain false, misleading, or incomplete registration information may be suspended or permanently closed at any time, with any associated balance subject to review and potential forfeiture.

4 Deposits & Withdrawals

ba99bd supports deposits and withdrawals in Bangladeshi Taka (BDT) via a range of local and international payment methods, including bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank. The following terms govern all financial transactions on the platform:

• Minimum deposit: ৳200 (or the current minimum displayed at the time of transaction).
• Minimum withdrawal: ৳500 (or the current minimum displayed at the time of withdrawal request).
• All deposits must originate from a payment account held in your own name. Third-party deposits are strictly prohibited.
• ba99bd processes withdrawal requests within the timeframes published in the Payment Methods section of the platform. Processing times may vary depending on the payment method selected and the outcome of any applicable security checks.
• ba99bd reserves the right to request additional verification documentation before processing any withdrawal, particularly for first withdrawals or withdrawals above defined thresholds.
• Deposits that have not been wagered at least once may be subject to an administrative processing fee upon withdrawal, as detailed in the current promotions terms applicable at the time of deposit.
• ba99bd does not charge deposit fees, but your payment provider may impose their own charges, for which ba99bd accepts no responsibility.
• All transactions are processed in BDT. No currency conversion is applied by ba99bd; any conversion charges from payment providers are the sole responsibility of the user.

ba99bd implements anti-money laundering (AML) procedures in accordance with best industry practices. We reserve the right to conduct enhanced due diligence on any transaction and to report suspicious financial activity to the relevant authorities where required. Any attempt to use the ba99bd platform to launder money or conduct fraudulent financial activity will result in immediate account closure and reporting to law enforcement.

5 Bonuses & Promotions

ba99bd offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to specific terms and wagering requirements published at the time of the promotion. The following general conditions apply to all ba99bd bonuses and promotions:

• Bonuses are intended for personal, recreational use only and may not be claimed for commercial or professional gambling purposes.
• Each promotion may only be claimed once per eligible user, unless explicitly stated otherwise in the promotion's specific terms.
• Wagering requirements must be met in full before any bonus-derived winnings can be withdrawn. The applicable wagering multiplier will be stated in each promotion's terms.
• ba99bd reserves the right to modify, suspend, or terminate any promotion at any time, with or without notice, if circumstances warrant such action, including but not limited to technical errors, abuse, or regulatory changes.
• Bonus funds are credited to a separate bonus balance and will be applied to eligible bets in accordance with the sequence described in the current bonus policy.
• Any attempt to exploit bonus offers through the use of multiple accounts, collusion, or any other dishonest means will result in immediate disqualification from the promotion, forfeiture of any associated winnings, and potential account closure.
• ba99bd's decision on all matters relating to bonuses and promotions is final and binding.

6 Betting & Gaming Rules

All bets placed and games played on ba99bd are subject to the following general rules, in addition to any sport-specific, game-specific, or event-specific rules published on the platform:

• All bets are final once confirmed. ba99bd does not accept requests to cancel or amend bets after they have been placed and acknowledged by the platform, except where an obvious error has occurred on the part of ba99bd.
• ba99bd reserves the right to void any bet placed at odds that were clearly published in error, provided that such action is taken promptly and the user is notified.
• In the event of a technical failure during a game or bet settlement, ba99bd will use all reasonable means to reconstruct the outcome based on available data. Where this is not possible, the round or bet in question will be voided and the stake returned.
• All casino games use certified random number generators (RNG) sourced from internationally recognised providers including Pragmatic Play, NetEnt, Microgaming, Evolution Gaming, Spribe, and Ezugi. Game outcomes are statistically random and ba99bd does not manipulate results.
• In-play sports betting markets are subject to suspension and settlement according to official match results declared by the relevant governing body, including but not limited to ICC, BPL governing councils, FIFA, and other recognised sports authorities.
• Maximum bet limits apply per event, per market, and per day, as displayed on the relevant game or betting market page.

7 Prohibited Conduct

Users of ba99bd are strictly prohibited from engaging in any of the following activities. Violation of these prohibitions may result in immediate account suspension, forfeiture of balances, and referral to law enforcement authorities where appropriate:

• Opening or operating more than one ba99bd account.
• Providing false, misleading, or fraudulent information at any point during registration, verification, or account operation.
• Using automated software, bots, scripts, or any artificial intelligence tools to place bets or interact with games.
• Exploiting errors, glitches, or vulnerabilities in the ba99bd platform for financial gain.
• Colluding with other players or third parties to gain an unfair advantage.
• Engaging in any form of match-fixing, spot-fixing, or corrupt activity in relation to any sporting event offered on the platform.
• Engaging in money laundering, fraud, or any other illegal financial activity through the platform.
• Attempting to reverse-engineer, decompile, or otherwise tamper with any part of the ba99bd platform or its underlying technology.
• Using the platform to harass, abuse, or threaten other users or ba99bd staff members.
• Accessing ba99bd from a jurisdiction where online gambling is explicitly prohibited, using VPN or proxy services to circumvent geographic restrictions.

8 Responsible Gaming

ba99bd is committed to promoting safe and responsible gambling. We provide the following tools and resources to help users maintain control over their gambling activity:

• Deposit Limits: Users may set daily, weekly, or monthly deposit limits through their account settings. Limit reductions take effect immediately; limit increases are subject to a 48-hour cooling-off period.
• Session Time Limits: Users may set limits on the duration of individual gaming sessions. When the limit is reached, the user will be logged out automatically.
• Self-Exclusion: Users may request a temporary or permanent self-exclusion from ba99bd at any time by contacting support at [email protected]. Self-exclusion requests are processed within 24 hours.
• Reality Checks: Users may activate periodic pop-up notifications that display the time elapsed and net financial position during a session.

ba99bd strictly enforces its 18+ age policy and will never knowingly allow underage gambling. If you believe your gambling is causing financial, emotional, or social harm, we strongly encourage you to use the self-exclusion tools available on the platform and to seek professional support. For further guidance, please visit our Responsible Gaming page.

9 Intellectual Property

All content published on the ba99bd platform — including but not limited to text, graphics, logos, icons, images, audio clips, game interfaces, software, and the compilation thereof — is the property of ba99bd or its content suppliers and is protected by applicable intellectual property laws. Specifically:

• You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from ba99bd without prior written consent from ba99bd.
• The ba99bd brand name, logo, and all associated marks are the exclusive property of ba99bd. Unauthorised use of these marks in any context, including on third-party websites or marketing materials, is strictly prohibited.
• Game content provided by third-party studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) remains the intellectual property of those respective studios and is governed by their own intellectual property terms.

10 Limitation of Liability

To the fullest extent permitted by applicable law, ba99bd, its directors, employees, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, computer damage, system failure, or the cost of substitute services.

ba99bd makes no warranties, express or implied, regarding the uninterrupted or error-free operation of the platform. The platform is provided on an "as is" and "as available" basis. While we make every reasonable effort to maintain service availability, ba99bd does not guarantee that the platform will always be accessible, free from errors, or free from technical disruptions.

ba99bd's total liability to any user in connection with these Terms or the use of the platform, whether arising in contract, tort, or otherwise, shall not exceed the total amount deposited by that user in the 30-day period immediately preceding the event giving rise to the claim.

11 Privacy & Data

ba99bd collects and processes personal data in accordance with its Privacy Policy, which forms an integral part of these Terms & Conditions and should be read alongside them. By registering with ba99bd, you consent to the collection, processing, and storage of your personal data as described in the Privacy Policy.

ba99bd will not sell, rent, or otherwise transfer your personal data to third parties except as described in the Privacy Policy or as required by applicable law. For the full details of how ba99bd handles your data, your rights as a data subject, and the measures we take to protect your information, please refer to our Privacy Policy.

12 Account Suspension & Closure

ba99bd reserves the right to suspend, restrict, or permanently close any user account at any time and without prior notice in any of the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Suspected fraudulent, illegal, or dishonest activity.
• Failure to complete identity or age verification within a required timeframe.
• Account inactivity for a continuous period of 12 months or more (dormant account policy applies).
• Request by the account holder themselves (voluntary closure).
• A valid legal order or instruction from a relevant regulatory or law enforcement authority.

In the event of account closure due to a breach of these Terms, ba99bd reserves the right to withhold any balance pending the outcome of an investigation. Where closure is at the user's own request and no breach has occurred, any remaining balance will be returned to the user's verified payment method within a reasonable processing period, subject to completion of any applicable verification requirements.

13 Amendments to These Terms

ba99bd may amend, update, or replace these Terms & Conditions at any time. Where changes are material, ba99bd will endeavour to provide at least 14 days' advance notice via a notice displayed prominently on the platform or via email to the registered address associated with your account. Non-material amendments — such as corrections of typographical errors or clarifications of existing provisions — may be made without prior notice.

The version of the Terms that is current at the time you use the platform will govern your use of ba99bd at that time. It is your responsibility to review these Terms regularly to ensure you are aware of any changes. The "Last updated" date at the top of this document reflects the date of the most recent revision.

14 Governing Law & Dispute Resolution

These Terms & Conditions and any dispute or claim arising out of or in connection with them, their subject matter, or their formation shall be governed by and construed in accordance with applicable law. ba99bd is operated as an online gaming platform serving users in Bangladesh, and these Terms are intended to be consistent with applicable legal requirements in that jurisdiction.

In the event of a dispute between you and ba99bd, we encourage you to contact our customer support team in the first instance. The majority of issues can be resolved promptly through direct communication. ba99bd will endeavour to acknowledge all formal complaints within 48 hours and to provide a substantive response within 10 business days.

Where a dispute cannot be resolved through direct communication, both parties agree to attempt resolution through good-faith negotiation before pursuing any other avenue. ba99bd's decision on all matters relating to the operation of the platform, including game outcomes, bonus eligibility, and account status, shall be final and binding unless there is clear evidence of a material error on ba99bd's part.

15 Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the ba99bd platform, you may contact our support team through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week via the chat widget on the ba99bd platform.
• WhatsApp: Available 08:00 – 24:00 Bangladesh Standard Time (BST, UTC+6).
• Response time: Email enquiries are typically responded to within 2 hours during business hours.

All formal complaints must be submitted in writing via email to the address above. Please include your registered username, a clear description of your complaint, and any supporting documentation. ba99bd takes all complaints seriously and will treat your matter with confidentiality and professionalism.